Refund policy

Return & Exchange Policy – More & More Crockery

Last updated: August 5, 2025

We take pride in carefully packing each item to ensure a safe delivery. However, in rare cases where something goes wrong, we’re here to help.

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1. Return Conditions

We accept returns only in the following cases:

Item is broken or damaged

Items are missing

You received the wrong product

All return claims must be reported within 24 hours of receiving the parcel, along with a complete unboxing video.

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2. How to File a Claim

Please contact us on: 📧 moreandmorecrockery1@gmail.com
📞 0321-0000000 (WhatsApp)
Attach:

Order number

Unboxing video clearly showing the issue

 

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3. What Happens After Approval

Once your claim is verified:

We will replace the specific damaged or missing item (e.g., 1 plate from a dinner set)

No extra charges will be applied

You will not need to return the full product unless requested

 

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4. No Refund Without Reason

We do not offer refunds unless a valid issue is proven with evidence.
Change of mind or dislike after delivery is not eligible for return or refund.

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5. Responsibility

More & More Crockery will not be responsible for:

Damage caused after delivery

Issues reported without an unboxing video

Claims made after 24 hours of receiving the parcel