Shipping policy
Shipping Policy
Last updated: August 5, 2025
Thank you for shopping with More & More Crockery! We are committed to delivering your premium crockery safely and efficiently. Please read this shipping policy to understand how we process and deliver your orders.
---
1. Shipping Locations
We currently offer delivery across major and mid-sized cities throughout Pakistan.
For remote or less accessible areas, please contact us before placing your order to confirm delivery availability.
International Shipping: We also deliver worldwide. For international orders, please reach out to us via WhatsApp at +92 321-2102525 to receive a delivery quote and further assistance.
---
2. Processing Time
Orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).
---
3. Shipping Methods
We work with trusted courier partners such as TCS, Leopards, and other local services to ensure safe and timely delivery.
---
4. Shipping Charges
Shipping charges are calculated at checkout based on your order value and delivery location.
Free shipping is available on orders above PKR 10,000 within selected areas of Pakistan.
---
5. Delivery Time
Major cities: 2–4 business days
Remote locations: 5–7 business days
International orders: Varies by country (quoted on WhatsApp)
Once dispatched, your tracking number will be shared via WhatsApp or email.
---
6. Order Confirmation & Tracking
After placing your order, you will receive a confirmation email.
Once your order is shipped, we will send you a tracking link for real-time updates.
---
7. Delivery Issues
If your order is delayed, damaged, missing, or incorrect, contact our support within 24 hours of receiving your parcel.
You must provide a complete unboxing video (from sealed package to item inspection). This is essential for any claims.
⚠️ Important:
Before opening the box, match the barcode number on the delivery slip with the box barcode to ensure the correct parcel.
---
8. Order Cancellations & Changes
You may cancel or modify your order within 12 hours of placement.
After this period, changes may not be possible due to fulfillment already in process.
---
9. Shipping Restrictions
Some fragile or specialty items may not be delivered to certain areas.
If this applies to your order, our team will contact you with alternative options.
---
10. Customer Service
If you have any questions or concerns, feel free to contact us:
📧 Email: moreandmorecrockery1@gmail.com
📞 WhatsApp: 0321-2102525